Abdelkerim Rezgui

All contact details

Decision Evaluation System Towards Green Decision-making

The industrial revolution, electronics, medicines and internet are impacting our planet. They are causing pol-lution, resource depletion and climate changes. Stakeholders are pushed to give more and more attention to the environment by establishing rules and guidelines. In order to meet those rules and guidelines decision-makers are using specific systems. Decision Support Systems (DSS) and Environmental Management Infor-mation Systems (EMIS) play here a major role in delivering information about processes and operations of organizations. However the role of those systems is limited to initiate the decision-making act (preparing decisions) without any support by making decisions. They miss the tracking, recommendation and evaluation of decisions.

Here, the aim is to enhance the quality of decisions in terms of sustainability using a new concept called decisions sustainability evaluation system (DSES). Design and Implement of a decisions evaluation system based on sustainability is planned. It should from one side meet the recommendations of the quality manage-ment standard ISO 9001:2015 and especially the quality management principle 6: “make decisions based on evidence balanced with experience and intuition”. From other side comply with the understanding and use of Simon’s phases in the decision making process (Simon, 1960). This novel system should improve a sustain-able decision making within organizations.

The methodology followed by the establishment of this work is based on the design science research meth-odology (DSRM) by (Peffers et al., 2007) and the design science in information systems research by (Hevner et al., 2004). The two complementary approach, behaviour (the truth) and design science (the utility) was followed. While the first one is used to develop and justify the theory of decisions evaluation, the second one is used to develop and build the artifact (the decision evaluation system reference architecture) in order to meet the identified business need.

A decision evaluation system based on sustainability was developed. The three evaluation pillars ecological, economical and social ones are calculated for each decision. This system enables stakeholders to track, eval-uate, recommend and comment decisions.

In conclusion, the work shows that organizations take advantages from historical decisions and increases the ability to review, challenge and change opinions based on experience and knowledge sharing. This novel system improve the sustainable decision-making within the next generation EMIS.

Contact details:

University of Oldenburg
Department of Computing Science
Very Large Business Applications
26111 Oldenburg